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Playbooks

Playbooks

Repeatable processes for bug triage, regression testing, handoffs.

A whiteboard with sticky notes representing bug triage and priority assignment
Playbooks

Bug Severity vs Priority: A Decision Framework That Ends the Argument

A practical framework separating bug severity (how bad it is) from priority (when to fix it) — with a 4x4 matrix, real examples, and the decision rules to apply on triage day.

May 22, 2026· 7 min
A timer showing fifteen minutes representing the fast triage window for a production bug
Playbooks

How to Triage a Production Bug in 15 Minutes: A 5-Step Playbook

A repeatable 5-step playbook to triage production bugs in 15 minutes — from page to severity assignment to first action — without losing your sprint to investigation.

May 22, 2026· 8 min