Solutions · Product Managers
File bugs engineering can act on — without the translation.
Product managers spend hours turning vague user reports into tickets engineering will accept. BugMojo captures a complete, reproducible report in one click — session replay, console logs, and network requests together — so you hand off actionable issues instead of symptoms, and prioritize instead of investigate.
The triage tax on every product team
A bug report is only useful if it's reproducible. Most aren't — and the gap between “something's broken” and a ticket an engineer can open lands on the PM's desk.
"It's broken" is all you get
User reports arrive as one-line complaints — no browser, no steps, no idea what they clicked. You spend the afternoon playing detective just to write a ticket engineering will accept.
You can't reproduce it
The bug happened on someone else's screen, in a state you can't recreate. Without the exact sequence of actions and the console at that moment, "cannot reproduce" bounces the ticket right back to you.
Engineering has to translate your report
You describe symptoms in product language; an engineer re-investigates from scratch to find the failing request or the stack trace. That round-trip burns days and buries the real priority.
How BugMojo closes the gap
Each PM pain point maps to a capability that removes it — so the report you file is reproducible by default.
One click captures the whole bug
The browser extension bundles an rrweb DOM session replay, console logs, network requests, and a screenshot in a single click. The environment and reproduction context come along automatically — no interview with the reporter required.
A replay engineering can scrub, not guess at
rrweb records the DOM, so the replay is lightweight and inspectable (an optional tab video from the extension covers canvas-heavy screens). Engineers step through the exact actions that led to the failure, with the console and network timeline aligned to the same moment.
PII redacted before anything leaves the browser
Redaction runs client-side inside the extension. Sensitive input is masked on-device, so you can capture bugs from real customer sessions without shipping their data anywhere.
Hand the bug straight to an AI agent
BugMojo's MCP server lets AI coding agents like Claude and Cursor read a bug and its full context — replay, console, network. Assign the issue to an AGENT and it works from the same evidence a human would.
Quick Capture needs zero project setup
Grab a bug the moment you see it — no workspace, no project configuration first. Quick Capture gives you a complete, shareable report you can drop into a ticket or a Slack thread immediately.
Assign to a person or an agent
Polymorphic assignees mean every bug routes to a human MEMBER or an AI AGENT with the same workflow. AI agents never consume a human seat, so triaging with agents doesn't inflate your bill.
From user report to clean hand-off
A four-step loop that a PM can run without pulling an engineer into every triage.
Reproduce it once, capture in one click
When a user report comes in, walk the flow yourself. The instant you hit the bug, click the extension — replay, console, network, and screenshot are bundled with full environment metadata.
Review and redact
PII is already masked client-side. Glance at the capture, confirm it shows what broke, and add a one-line note about impact or priority in your own words.
File an actionable issue
Assign the bug to an engineer (MEMBER) or an AI agent (AGENT). Because the report is reproducible by default, there's no "can you send the console?" round-trip to translate it.
Clean hand-off, tracked to done
Engineering opens the bug already knowing what happened. An AI agent can pull the same context over MCP to propose a fix — you prioritize instead of re-investigating.
What each report carries
One-click bundle
Replay, console, network, and screenshot captured together — never piecemeal.
rrweb session replay
Scrub the exact DOM state and actions that led to the bug, frame by frame.
Console + network context
The developer story — logs and requests — aligned to the moment things broke.
Client-side PII redaction
Sensitive data masked on-device before any upload leaves the browser.
MCP for AI agents
Claude, Cursor, and other agents read a bug and its full context to help fix it.
Quick Capture
Zero project setup — capture and share a complete report in seconds.
Frequently asked questions
- Do I need to write steps to reproduce by hand?
- No. The point of BugMojo for PMs is that the session replay is the steps to reproduce. Engineering watches the exact sequence of actions in the DOM replay, with console and network aligned to it, so you don't have to reconstruct or narrate them.
- Can I capture bugs from real customer sessions without leaking their data?
- Yes. PII redaction runs client-side inside the extension, before any data leaves the browser. Sensitive input is masked on-device, so the capture you file doesn't carry raw customer data to BugMojo.
- How do AI coding agents fit into my workflow?
- BugMojo ships an MCP server, so agents like Claude and Cursor can read a bug and its full context — replay, console, network. You assign a bug to an AGENT the same way you'd assign it to a person, and it works from the same evidence.
- What does it cost to get started?
- The Free plan is $0 forever and includes Quick Capture, session replay, every integration, and MCP for AI agents — the whole product, not a trial slice. Pro is $12 per user / month for longer retention and more seats; Team is $24 per user / month and adds SSO and automatic agent dispatch. AI agents never consume a human seat.