Solutions / Agencies & freelancers
Reproducible bug reports for every client site you run
If you juggle a dozen client sites, most of your bug-fixing time goes to guessing what the client actually saw. BugMojo captures the whole bug — session replay, console, network, and a screenshot — in one click, with zero per-project setup, so every report is reproducible and every hand-off looks professional.
Why bug triage eats your agency’s margin
The problem is rarely the fix itself — it is everything that happens before you can even reproduce the bug. These are the concrete places time leaks out of a multi-client practice.
Every client reports bugs a different way
One sends a phone photo of their screen, another a one-line email, a third a Slack message that just says "the checkout is broken." You spend the first hour of every fix trying to figure out which page, which browser, and what they actually clicked.
"It works on my machine" — across ten machines
You maintain a dozen client sites on different stacks, plugins, and hosting. A bug that only appears on the client's browser, screen size, or logged-in account is nearly impossible to reproduce from a vague description, so tickets bounce back and forth for days.
Non-technical stakeholders can't give you a console
Your clients are marketers, shop owners, and founders — not engineers. Asking them to open DevTools, copy the console, or export a HAR file is a non-starter. So the technical context that would let you fix the bug in minutes never reaches you.
Context is scattered across projects and inboxes
Bugs for Client A live in email, Client B in a shared doc, Client C in Slack. Nothing is organized per site, screenshots go stale, and when you pick a project back up weeks later you have to reconstruct what was even wrong.
How BugMojo fixes the hand-off
Each capability maps to a specific pain above — turning vague, scattered complaints into organized, reproducible reports your team and your clients can both trust.
One click captures the whole bug
The browser extension bundles an rrweb DOM session replay, console logs, network requests, and a screenshot in a single click. Whoever hits the bug — you, a QA contractor, or the client — captures a fully reproducible report without touching DevTools.
PII redacted before it leaves the browser
Client sites carry real customer data — names, emails, order details. Redaction runs client-side in the extension, so sensitive input is masked before anything is uploaded. You can hand captures around without leaking your client's customers.
Quick Capture with zero per-project setup
You do not have to provision a project, invite a team, or configure anything before a client can report a bug. Quick Capture works with zero setup, so onboarding a new client site to bug reporting takes seconds, not a kickoff call.
AI agents can read the full context via MCP
BugMojo ships an MCP server, so AI coding agents like Claude or Cursor can read a bug and its complete replay, console, and network context directly. Point your agent at the ticket and let it triage or draft a fix while you move to the next client.
Assign to a person or an agent
Polymorphic assignees mean a bug can be routed to a human teammate (MEMBER) or an AI agent (AGENT) with the same workflow. Send the quick wins to an agent and keep the judgment calls for your senior developers.
Reports that look professional to clients
A replay the client can watch back, plus the exact console and network evidence, turns a vague complaint into a polished, reproducible record. Hand-offs to your dev team — or back to the client for sign-off — look sharp and leave no ambiguity.
A workflow built for many clients at once
From install to sign-off, here is what bug reporting looks like across a portfolio of client sites.
Install the extension once, use it on every client site
The extension is not tied to a single project. Install it in your browser and it works across every client domain you maintain — no reconfiguration when you switch from one site to the next.
Capture the bug where it happens
On the client's live site, reproduce the issue and click capture. Replay, console, network, and a screenshot are bundled automatically, with PII masked before upload. If a non-technical client hit the bug, they can capture it too — no DevTools required.
Triage and route it
The report lands with full context. Assign it to a developer on your team or to an AI agent, add a note, and it is queued against the right client site without you rebuilding the story from scratch.
Fix, then hand back a clean record
Your developer — or an agent reading the bug over MCP — works from the exact replay and logs. When it is done, the client gets a professional, reproducible record of what was wrong and that it is resolved.
Built for the way agencies work
Zero-setup capture
Quick Capture needs no project, no team, no config. Onboard a client site to bug reporting in seconds.
Reproducible by default
Replay, console, and network travel with every report, so you skip the back-and-forth of “can you send more detail?”
Client-ready hand-offs
A watchable replay plus hard evidence makes every report look professional to the client who filed it.
Questions agencies ask
- Do I need a separate project or workspace for each client site?
- No. Quick Capture needs zero project setup, so you can start capturing bugs on any client site immediately. The extension is not bound to one project — it works across every domain you manage — so there is nothing to provision before a client can report a bug.
- Can non-technical clients submit useful bug reports?
- Yes — that is the point. Your client just reproduces the issue and clicks capture. BugMojo collects the session replay, console logs, network requests, and screenshot automatically, so a marketer or shop owner produces the same reproducible report a developer would, without ever opening DevTools.
- How do you keep our clients' customer data safe?
- PII redaction runs client-side in the extension, before any data leaves the browser, so sensitive input on your client's site is masked at the source rather than uploaded and scrubbed later. That lets you capture and share reports without exposing your clients' customer data.
- How does this fit our developers and AI coding agents?
- BugMojo has an MCP server, so AI coding agents such as Claude or Cursor can read a bug and its full replay, console, and network context directly. Bugs can be assigned to a human teammate or to an agent using the same polymorphic-assignee workflow, so you can let agents clear the routine fixes.